V O I C E A C T I V A T E D B O O K I N G A S S I S T A N T
How might Airline Booking systems work in the future?
The Problem
How might we use a combination of Blockchain Technology, A.I. and Voice Processing to radically overhaul outdated travel booking systems, often running on software architecture developed in the 1970s and 1980s, presenting a customer with myriad of choice and confusion?
Result
A prototype of a virtual travel agent that requires no manual data input to perform a sophisticated flight search, reducing pain points along the customer journey, increasing likelihood of an eventual booking.