VOICE ACTIVATED BOOKING ASSISTANT
How might Airline Booking systems work in the future?
The Problem
How might we use a combination of Blockchain Technology, A.I. and Voice Processing to radically overhaul outdated travel booking systems, often running on software architecture developed in the 1970s and 1980s, presenting a customer with myriad of choice and confusion? 
Result
A prototype of a virtual travel agent that requires no manual data input to perform a sophisticated flight search, reducing pain points along the customer journey, increasing likelihood of an eventual booking.
Prototyping the 'Airline Virtual Booking Assistant' video
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